Privacy Policy - EXPERTKUNDLI

Effective Date:

16 June, 2025

Last Updated:

16 June, 2025

Introduction: At ExpertKundli, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website, mobile app, or services, you consent to the data practices described here.

What We Collect: We collect personal information you voluntarily provide, including your name, email address, gender, birth date, time, and location. This data is essential for generating astrological reports and delivering personalized experiences. We may also collect usage data such as device information, browser type, IP address, access times, and page interactions through cookies or analytics tools.

How We Use Your Data: We use your data exclusively to generate your reports, process transactions, offer support, improve our services, personalize content, and inform you about features, updates, or promotions (only with your consent). We do not sell, trade, or rent your personal data to third parties.

AI Usage and Data Handling: Your inputs may be processed by AI models trained to provide astrological interpretations. These models do not retain or memorize your personal data. All inputs are used in real-time session-based calculations and are not stored permanently in any training dataset.

Data Security: We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security, and you use our service at your own risk.

Third-Party Services: We may use trusted third-party tools (e.g., for payments, analytics, email delivery), each of which is governed by its own privacy practices. We ensure all third-party partners are GDPR-compliant and handle your data responsibly.

Referral Tracking: If you participate in our referral program, we track the basic identifiers necessary to allocate referral bonuses—such as referral links and the usage thereof. No sensitive data of your referrals is ever shared with you.

Cookies & Analytics: We use cookies and similar technologies to enhance your experience, remember preferences, and monitor traffic patterns. You may choose to disable cookies via your browser, though doing so may affect functionality.

Data Retention: We retain user data for as long as it is necessary to fulfill the purpose for which it was collected or as required by law. You may request deletion of your data by contacting us directly, subject to verification and legal allowances.

Children’s Privacy: Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has used our service, please contact us for immediate deletion.

Your Rights: You have the right to access, correct, or delete your personal information. You may also object to processing, request data portability, or withdraw consent at any time. To exercise these rights, contact us using the email below.

Policy Updates: This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Continued use of the service after such changes constitutes your agreement to the revised policy.

Governing Law: This policy is governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Punjab, India.

Contact: If you have any questions or requests related to your privacy or this policy, please email us at [email protected]

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